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Click here for instructions on how to give another person proxy access to your financial aid information.
Check your missing documents to make sure all of your documents are submitted. If they are, check your “My Awards” to make sure that you’ve accepted/declined all of your awards. If you have done both, contact our office at firstname.lastname@example.org, 512-863-1259, or visit our office.
If the system is indicating that you have missing documents, you can visit the “My Documents” link under “Financial Aid Counseling” for information on those documents. You will only be able to see your Financial Aid Award Letter after all documents are submitted.
From the Self-Service Financial Aid home screen, click on “Financial Aid” in the top left corner of the screen. Click on “My Awards.” Scroll down and click each award to accept, decline, or change the amount. All changes to the award will be reviewed by our office. You will be notified of the result via email.
You will receive an email from the Financial Aid Office once the request is processed. Email email@example.com with any questions.
From the Self-Service Financial Aid home screen, click on “Financial Aid” in the top left corner of the screen. Then click on “Report/View Outside Awards.” The submission will be reviewed by our office. You will be notified of the results of the review via your SU email.
You will receive a new aid award letter notification if the award was added. If there is an issue with your request, we will send an email to your SU email address.