Areas of Expertise

Experienced Instructional Technologist in the Center for Teaching, Learning & Scholarship with a demonstrated history of working in the higher education industry. Skilled in the intersections of knowledge sharing through teaching and technology, Moodle [LMS], Google Workspace, Educational Technology, Makerspaces, and Technical Writing.

It’s Just Not the Same
Southwestern University faculty and staff share their experiences of transitioning face-to-face classrooms to remote learning. [4 parts]

Collaborate with faculty, students and staff to explore, develop and create resources and tools to bring new experiences to students and broaden the scope of the learning environment. Visionary and “thinks outside the box”, mixing seemingly disparate interests and expertise’s, and explore and play with new and different “technologies”.


Ph.D., Drexel University 1986


Instructional Technologist
Southwestern University
April 01, 2004 - present

Manager, Servers and Support
Texas Office of the Comptroller
September 01, 2002 - March 01, 2004

Technical Instructor
Productivity Point International
September 01, 2002 - May 01, 1994
Certified Technical Instructor for Novell, Microsoft and Linux server operating systems and Network Technologies

Vice President, Dir. Development
Bliss Interactive Technologies
May 01, 1987 - May 01, 1994
Apple Certified Developer and responsible for all development projects.

Software Development Lead
Drexel University
January 01, 1982 - May 01, 1989
Led educational software development teams for Macintosh computers. Drexel University was an alpha and beta test and development site for Macintosh academic software and was the leader in university developed higher education software.

Professional Work


  • Linux for Dummies 4th Edition; Dee-Ann LeBlanc, Melanie Hoag, Evan Blomquist; Wiley Publishing Inc., 2003
  • Installing and Configuring Web Servers Using Apache; Melanie Hoag; Wiley Publishing Inc., 2002
  • Linux for Dummies 3rd Edition; Dee-Ann LeBlanc, Melanie Hoag, Evan Blomquist; Wiley Publishing Inc., 2001
  • Exam Cram for Service and Support CNE; Melanie Hoag; The Coriolis Group, 1999
  • Exam Cram for Advanced NetWare 5 Administration CNE; Melanie Hoag; The Coriolis Group, 1999


Created credits and assisted in production of “Drexel Microcomputing Project”, a documentary about the introduction of micro computers [Macintosh] at Drexel University in 1984.