Southwestern University has an immediate opening for The Director of Housing. The Director of Housing is part of a housing team responsible for all operational aspects of a comprehensive and vibrant student residential program designed to ensure student safety and well-being and enhance student persistence and success. The position is responsible for strategic planning, management, and operation, both day-to-day and long-term, of residential facilities with increasing residential capacity.  This position includes on-call responsibilities and supervises two full-time, live-on coordinators. This is a full-time, fully benefitted, exempt position who reports to the Vice President for Student Life.

Primary Duties include but are not limited to:

  • Manage daily operations of the housing department, including
    • Supervision of live-in professional staff.
    • Management of all aspects of housing assignments. Maintaining and adjusting processes and coordinating communications related to: housing applications, roommate matching/room selection, exemption from live-on requirement, and administration of housing software.
    • Maintenance of accurate, up-to-date records related to occupancy (including mid-semester room changes), meal plans, key inventories, and room condition.
    • Oversight of check-in and check-out, including room condition reports, damage reports, and damage billing.
    • Timely completion of all work, either personally or through delegation and supervision.
  • Work with University partners to develop a Housing Facilities Master plan encompassing construction, renovation, deferred maintenance, renewal and replacement, as well as general and preventative maintenance.
  • Compile an annual analysis of competitive market housing rates and make recommendations for housing rate structures.
  • Work with supervisor and other University staff to ensure proper administration of University policies and procedures.
  • Manage and take part in rotating on-call duty coverage.
  • Maintain office hours for informal contact and maximum accessibility with residents and staff.
  • Work collaboratively with campus partners:
    • Articulate a vision for on-campus housing, including existing and future housing needs.
    • Partner with Facilities Management on residential projects, issues, and timely communication to residents. Track and follow up on work orders and other maintenance-related issues.
    • In collaboration with Mosaic & the Residential Experience, assist, participate in, and encourage students and staff in the implementation of educational and community development activities and programs.
    • Work cooperatively with campus partners on issues of occupancy, hall maintenance, safety and security matters, damages.
    • With SUPD, provide emergency and crisis training and communication to RA staff.
    • With the Center for Academic Success, oversee housing accommodations processes to meet needs of students.
    • With the AVP Finance, liaise with residential laundry vendor.

Additional Duties:

  • Demonstrate effective communication, planning, and organizational skills as they relate to job responsibilities.
  • Meet with supervisor weekly, and participate in weekly area staff meetings; attend staff development activities and in-service training programs as required by supervisor.
  • Prepare monthly reports detailing services and programs provided.
  • Serve as a referral agent to other University related services.
  • Perform other duties as assigned.

 

Position Requirements:

  • Master’s degree in student affairs, higher education, counseling, or related field.
  • Outstanding ability to relate to traditional college-aged students.
  • General knowledge regarding student development theory and practices.
  • Demonstrated leadership skills, including a strong work ethic.
  • Willingness to adhere to the University’s core values.
  • Excellent interpersonal and communication (verbal and written) skills.
  • Knowledge, understanding, and acceptance of cultural differences and the diversity within the campus and community.
  • Demonstrated professional manner with all internal and external constituents.
  • Ability to be flexible, adjust to fluctuating priorities, and produce reliable work products.
  • Proven ability to perform well in stressful situations.
  • Ability to attend work consistently and maintain a regular work schedule.

Preferred Requirements:

  • At least seven years of experience in Housing/Residence Life, in a university setting, with increasing responsibility.
  • Any experience working with Greek organizations and Greek housing.
  • Experience constructing and/or opening new residence halls.
  • Understanding and commitment to a liberal arts education, including the ability to relate to liberal arts faculty and staff.
  • Southwestern University offers competitive salary and benefits including health, dental, life, long term disability, retirement, 15-paid holidays, vacation, sick leave, tuition assistance, access to athletic facilities, free parking and discounted meal rates. Southwestern University is a selective, undergraduate institution committed to a broad-based liberal arts, sciences, and fine arts education.  Southwestern University is deeply committed to fostering a diverse educational environment and especially encourages applications from members of groups traditionally under-represented in academia.  For information concerning the University, visit our Web site at southwestern.edu.

To apply: The University will only accept application materials through Interfolio at http://apply.interfolio.com/112302.  Interested persons must submit a letter of interest, resume, the names and contact information of three professional references, and salary expectations.  Email and paper applications will not be accepted.  Only completed applications will be reviewed by the Search Committee.  The Committee will review all completed applications until the position is filled.  All offers of employment are contingent on successful completion of the University’s Background Check Policy process.  EOE/M/F