Infodesk

Internet and Telephone

  • RESNET offers wired internet connections in all residence hall dorms. Wired connections provide faster, more reliable performance for desktops, gaming consoles, and televisions. Please create a new account at MyResnet so that you can register your devices.

    Get Registered

    Get Support

     

    SU-PARROT offers wireless internet across all of campus including residential buildings, academic buildings, administrative buildings, and some outside areas.

     

    Questions, problems, concerns?

    Contact the InfoDesk

  • WIRED CONNECTIONS are available for staff in their offices. Wired connections provide faster, more reliable performance for your desktops, laptops, and docking stations. Your wired internet should be configured by IT when you move into your new office or when you change offices. 

     

    SU-PIRATE offers wireless internet across all of campus including residential buildings, academic buildings, administrative buildings, and some outside areas. Use your Southwestern username/password to sign in.

     

    Please note that PARROT and PARROT Legacy is for students and doesn’t offer access to the same services.

     

    Questions, problems, concerns?

    CONTACT THE INFODESK

  • SU-VISITOR offers free wireless internet to campus visitors. SU-VISITOR covers all of campus including residential buildings, academic buildings, administrative buildings, and some outside areas.

     

    Please note, due to its being open to the public SU-VISITOR is slower and offers access to fewer services than SU-PARROT or SU-PIRATE.

     

    Questions, problems, concerns?

    Contact the Infodesk

  • All faculty and staff receive a phone for their office with their own personal extension. To learn how to set up your voicemail, check your messages, and more please refer to the following guides.

     

    Voicemail Guide

    Telephone Guide

  • Courtesy phones and call boxes are similar in purpose. They can be used to call the police, ask someone to let you in, or make local calls.

    • Courtesy phones are located in most campus buildings.
    • Call boxes are located outside on pedestals or at exterior building entrances.
  • The Infodesk must be notified when employees move offices to ensure that employees can remain productive. Notably, we must move their phone line, wired internet access, and computers/monitors.

    Contact the InfoDesk