Southwestern University

Health Center

The Health Center provides excellent medical services that promote physical and mental health, support academic success, and foster a healthy campus community. We recognize each student encounter as an opportunity for health promotion and education. We are committed to providing high quality services that are confidential, respectful, accessible, and support the holistic wellness of the individual. 


Health Center

Health Center


The Health Center is here to serve you, please call us at 512.863.1252 with any questions. If this is a medical emergency, call 911 or the SU Police at 512.863.1944.

Health Center Appointments
After-Hours and Weekend Resources
Health Records for New Students
Student Health Insurance Waiver
Frequently Asked Questions

Health Center Appointments

The Health Center is open Monday through Friday 8 a.m. to 5 p.m. Appointments are scheduled by calling the SU Health Center:

SU Health Center (512) 863-1252

Please bring your most current health insurance card to every Health Center appointment. While the Health Center does charge private insurance, students will not be charged a co-pay or billed for Health Center services not covered by their insurance. Lab testing will be sent to Clinical Pathology Laboratories (CPL) and will be billed separately 

After you have made your appointment, log in to the Patient Portal to complete your required documentation. 

Link to Patient Portal

After-Hours and Weekend Resources

*You should always check with your insurance plan to find in-network providers

Nearby Hospitals/Emergency Rooms

Family Emergency Room

1210 W. University Ave.

St. David’s Georgetown Hospital

2000 Scenic Drive

Scott & White Medical Center-Round Rock

300 University Blvd.

Health Clinics

Family Medical Center

908 Rockmoor Dr.
M-F: 8 to 6pm
Sat: 9 to 12pm

Next Care Urgent Clinic

900 N. Austin Ave. Suite 105
M-F: 8am to 8pm
Sat/Sun: 8am to 4pm

CVS Minute Clinic

4426 Williams Dr.
M-F: 8:30 to 7:30 pm
Sat: 9 to 5:30pm
Sun: 10 to 5:30 pm

Health Records for New Students 

All new students must submit their Health Records via our Patient Portal. Records must include:

  • Meningitis vaccine (MenACWY-Meningococcal conjugate)*
  • TB test result (completed within the past 12 months)
  • immunization records

*Meningitis vaccine is not required for students 22 years of age or older by the first day of the start of the semester.  MenB is also recommended but not required. Affidavit exemption request:


Link to Patient Portal

Student Health Insurance Waiver  

See Health Insurance Resources for information on waiving health insurance.

Frequently Asked Questions

  • The Health Center does not provide medical excuses for missing classes. The student is expected to communicate with their professors if they are not feeling well enough to attend class. In cases of COVID or Influenza, we may ask the student to sign a notification consent to notify Academic Success, who may inform the student’s professors. We also may inform Academic success in instances where the student is expected to be out of class for an extended period of time, such as concussions.

  • The Health Center has several over-the-counter medications available for students, including acetaminophen, ibuprofen, naproxen, bismuth subsalicylate, cetirizine, diphenhydramine, triple antibiotic ointment, hydrocortisone cream, nighttime cold medicine, Throat Coat tea and Band-Aids. 

  • There are several over-the-counter medications for the common cold or allergies, but many of the combination products do not have the medications that you need for your symptoms. It is better to take individual medications based on your symptoms instead of an all-in-one.

    • Decongestants help with nasal congestion, sinus pressure and ear pressure. You must ask the pharmacist for pseudoephedrine (Sudafed) because it is used to make “meth” and the pharmacy controls how much you can get at a time. The “decongestant” phenylephrine that is widely available off the shelf is not effective. Oxymetazoline is also very effective but never take it for more than 3 days.
    • Antihistamines help with runny nose, itching and allergies (diphenhydramine, cetirizine, loratadine, fexofenadine)
    • Expectorants help thin down mucus to make it easier to clear from sinus or lungs (guaifenesin)
    • Cough suppressants help to suppress the cough reflex (dextromethorphan)
    • Analgesics help with pain and fever (acetaminophen and NSAIDs such as ibuprofen or naproxen)
  • The Health Center can see you for sick visits, well woman exams, study abroad physical exams, labs, medication consults and counseling referrals. 

  • It is better to call to make an appointment. This is because we don’t want sick students sitting in the waiting room with well students. You can call 512-863-1252 to schedule an appointment. 

  • The Health Center will evaluate you to determine if you need a prescription medication. Prescriptions will be sent to the student’s pharmacy of choice. There is no pharmacy on campus. The Health Center does not prescribe “Schedule 2” medications such as narcotics and stimulants, due to the high risk of abuse.

  • Follow the Respiratory Virus Guidance provided by the Centers for Disease Control and Prevention (CDC).

  • There are many reasons for your periods to be irregular sometimes, and most are not something to be worried about. Some of those reasons include stress, illness, medication changes, or moving to a new place. If you are sexually active and have missed a period, the Health Center can perform a pregnancy test. If you are having bleeding after sex, the Health Center can perform STI testing. If you have a long history if irregular periods, it could be due to a different medical condition.

  • Norgestrel is a progesterone-only daily oral contraceptive pill that is safe and effective for preventing pregnancy and available without a prescription. However, this medication is associated with irregular periods. The “real world” failure rate with progesterone-only oral contraceptives is about 8% (8 women out of 100 get pregnant every year). Use condoms to help reduce your risk of pregnancy. 

  • If you have missed a period (it is more than 4 weeks since the beginning of your last period) you can get a urine pregnancy test at the Health Center. This is the same test you can buy over-the-counter at any pharmacy.