Southwestern University

Health Center

Southwestern University Health Center provides excellent medical services that promote physical and mental health, support academic success, and foster a healthy campus community. We recognize each student encounter as an opportunity for health promotion and education. We are committed to providing high quality services that are confidential, respectful, accessible, and supporting the holistic wellness of the individual. 

Contact

Health Center

Phone

512.863.1252

Health Center

Prothro

For Emergencies call 911
or the SU Police at x1944

The Health Center is here to serve you, please call us at 512-863-1252 with any questions. If this is a medical emergency, call 911. 

 

What do I do if I have symptoms of COVID-19?

Symptoms of COVID-19 can vary, but may include:

  • Cough
  • Fever or chills
  • Shortness of breath/ difficulty breathing
  • Decrease sense of smell or taste
  • Unexplained diarrhea
  • Unexplained headache
  • Muscle aches/ body aches
  • Unexplained fatigue/ tiredness
  • Nausea or vomiting
  • Nasal congestion or runny nose
  • Sore throat

If you think you might have symptoms of COVID-19, call the Health Center at 512-863-1252. A registered nurse will ask you some questions and determine if you need to be tested for COVID-19. 

What is the PATCH?

The PATCH is the “Pirate Assessment Triage & Containment Hub”. It is the COVID-19 testing clinic on campus. It is located in Moody-Shearn Hall #113. Enter from the courtyard.  See map here

If you have an appointment at the PATCH, you must complete all of your forms on the patient portal and submit a copy of your current health insurance card prior to your appointment time. 

If you are symptomatic and require a same-day PCR test, please keep in mind that this test will take 70 minutes, so your appointment at the PATCH will take approximately 1 ½ hours.  This state-of-the-art testing capability allows us to quickly identify and isolate people who are infected with COVID-19 to help keep our campus safe. 

What do I do if I am a close contact of someone who tested positive?

If you are identified as a close contact by an SU student who tested positive, you will be called by a contact tracer and asked to quarantine. If you have not been contacted, but you have reason to believe you are a close contact of someone who tested positive, call the COVID-19 Care Coordinator Hotline at 512-863-1605. 

If you are in quarantine, have no symptoms, and want to be tested, you must wait at least 5 days before you can be scheduled for a lab-based test. Please note that a negative test does NOT reduce your quarantine time. Because the incubation period for COVID-19 is up to 14 days, a negative test does not guarantee that you will not develop the illness later. 

If you are in quarantine and develop symptoms, please call the Health Center at 512-863-1252. 

What is a close contact?

For COVID-19, a close contact is defined as any individual who was within 6 feet of an infected person for a total of 15 minutes or more starting from 2 days before illness onset (or, for asymptomatic patients, 2 days prior to positive specimen collection) until the time the patient is isolated.

Close contacts may also include physical contact, sharing food or drinks, living in the same household, and spending the night with someone.

 

Health Center Appointments

The Health Center is open Monday through Friday 9am to 5pm. Appointments are scheduled by calling the SU Health Center.

SU Health Center (512) 863-1252

Please bring your most current health insurance card to every Health Center appointment. While the Health Center does charge private insurance, students will not be charged a co-pay, or billed for Health Center services not covered by their insurance. Lab testing will be sent to Clinical Pathology Laboratories (CPL) and will be billed separately.

Health Records for New Students 
All new students must submit their Health Records via our Medicat Patient Portal. This includes a health history, immunization record, proof of meningitis vaccine, and TB test results.
Student Health Insurance Waiver  
Please refer to the Student Resources link for information regarding Student Health Insurance.

After Hours and Weekend Resources

Hospitals/Emergency Rooms

Family Emergency Room (*Preferred Provider)
1210 W. University Ave.
512-690-4590

St. David’s Georgetown Hospital
2000 Scenic Drive
512-943-3000

Scott & White Healthcare-Round Rock
300 University Blvd.
512-509-0100

Health Clinics

Family Medical Center
908 Rockmoor Dr.
512-868-0901
M-F: 8 to 6pm
Sat: 9 to 12pm

Next Care Urgent Clinic
900 N. Austin Ave. Suite 105
512-930-7828
M-F: 8am to 8pm
Sat/Sun: 8am to 4pm

CVS Minute Clinic
4426 Williams Dr.
M-F: 8:30 to 7:30 pm
Sat: 9 to 5:30pm
Sun: 10 to 5:30 pm