Counseling Center

Emergency & Crisis

Contact Us

During Office Hours (M–F, 8am–5pm)

Call Counseling Services at 512.863.1252. Inform the person who answers the phone that your call concerns an urgent situation and request that a counselor respond as quickly as possible.

After Hours

A crisis is defined as: 

  • Having thoughts of, or an intent to engage in, suicide or homicide
  • Being physically or sexually assaulted
  • Active psychotic symptoms (seeing or hearing things that are not there or severely distorted beliefs) 
  • Severe reactions to psychiatric medication

If an immediate crisis is happening and you need to talk to a counselor, they can be reached through Southwestern University Police (512) 863-1944, or the campus operator (512) 863-6511. If the crisis is life threatening, please call your local emergency services (911).

Quick Links to Crisis Services

Help for Sexual Assault

(What to Do and Who to Call)

Williamson County Crisis line

(800) 841-1255

Travis County Crisis Helpline

512-472-4357 (HELP)
(24 Hour Austin/Travis County Crisis Center)

National Suicide Hotline

(800) 273-8255 (TALK)

The Trevor Lifeline (LGBT)

(866) 488-7386