Emergency & Crisis
During Office Hours (M–F, 8am–5pm)
Call Counseling Services (x1252). Inform the person who answers the phone that your call concerns an urgent situation and request that a counselor respond as quickly as possible.
A crisis is defined as:
- Having thoughts of, or an intent to engage in, suicide or homicide
- Being physically or sexually assaulted
- Active psychotic symptoms (seeing or hearing things that are not there or severely distorted beliefs)
- Severe reactions to psychiatric medication
If an immediate crisis is happening and you need to talk to a counselor, they can be reached through Southwestern University Police (512) 863-1944, or the campus operator (512) 863-6511. If the crisis is life threatening, please call your local emergency services (911).
Quick Links to Crisis Services
(What to Do and Who to Call)
Williamson County Crisis line
Travis County Crisis Helpline
(24 Hour Austin/Travis County Crisis Center)
(800) 273-8255 (TALK)