What are the details of the SU Payment Plan?

• SU Payment Plans are available each Fall and Spring semester.
• The actual number of monthly payments and the payment amount is based on your enrollment date. (See the charts below.)
• Each payment plan requires a $25 enrollment fee that is due at the time of enrollment.
• The amount of the payment plan is determined based on the actual balance due on the student account, which includes an automatic reduction for confirmed financial aid.
• If your student account balance decreases or increases after enrollment in the payment plan, your future monthly payment amounts will automatically decrease or increase accordingly.
• Payments can be made with a credit card or e-check/ACH.
• An auto pay option is also available to eliminate the need to remember payment due dates.
• Once enrolled, you will have easy access to manage your account online anytime.
• System generated emails will be sent as reminders of the upcoming monthly payment plan due dates.
• Enrollment in a payment plan will be available after the e-bill is released and a balance exists on the student account.

How do I enroll in the SU Payment Plan?

• Enrollment in payment plans are through the Transact Payments Portal.
• You cannot enroll in the SU payment plan until your e-bill is released and charges exist on your student account.
• Prior term balances must be paid prior to enrolling in a payment plan for the current semester. A hold will be placed on the student account if a prior term balance exists for any amount that will prevent enrollment in a current term payment plan.  Use the “Make a Payment” link to pay the balance for the prior term and contact Student Accounts to release the hold that will then enable access to enroll in the current term payment plan.

Students -

• Students can enroll in the payment plan by accessing their Transact Payments Portal through Self-service.   

Give Parents or Other Individuals Access -

• Students must “Invite” an individual to receive access to their student account in the Transact Payment Portal.  Click on the Setting up Authorized Payers link on the left for instructions to grant access.   
• Authorized individuals will be able to log in to the Transact Payments Portal and enroll in a payment plan after the e-bill is released.

What are the Payment Plan Fees and Other Charges?

• You must enroll in a new payment plan each semester and a $25 non-refundable enrollment fee is required for each new payment plan.  
• A non-refundable convenience fee of 2.75% is assessed for all credit card transactions. There is no fee for E-checks/ACH payments.
• A $30 returned item fee is assessed for returned payments.  
• A $100 late fee is assessed when a payment plan is cancelled for non-payment.

What if a Student requires Two Separate Payment Plans?

• Please contact the Business Office first for assistance if a student needs special considerations for more than one payment plan (two separate individuals paying a portion of the balance) at 512-863-1928 or Studentaccounts@southwestern.edu

 

Fall Payment Plan enrollment opens in May after E-bills are released:

Enrollment  Deadline	# of Monthly  Payments	First Payment  Due Date
June 9	5	June 10
July 9	4	July 10
Aug. 9	3	August 10

Spring Payment Plan enrollment opens in November after E-bills are released:

Enrollment  Deadline	# of Monthly  Payments	First Payment  Due Date
December 9	5	December 10
January 9	4	January 10
February 9	3	February 10

What if I want to make a payment prior to the first payment due date of the SU Payment Plan?

• You cannot make a payment on-line until there is a balance due in your student account; however, you can mail in a check to Southwestern University (with the student ID number) and we will apply that credit to the student account in advance of the e-bill being released.
• Another option is to make a payment on the account in the Transact Payments Portal  PRIOR to enrolling in the payment plan.  After the payment posts, proceed with enrolling in a payment plan.  

How do I enroll in automatic payments for the payment plans?

• Once enrolled in a SU Payment Plan, you can enroll in the “Scheduled Automatic Payments” option, which will use your saved payment method to make each monthly payment when it is due.
• Automatic payments can be made by credit card or deducted from your checking or savings account.  
• Payments are processed around 6 p.m. on the 10th day of each month. It may take a couple of days for the payment to clear your account. A record of each payment will be posted to the student’s account and an email receipt is sent.
• Declined and Dishonored Payments – It is the responsibility of the guarantor to ensure adequate funds are available on the due date. In the event a payment is declined or dishonored,  a $30 returned item fee is assessed and Southwestern University also reserves the right to cancel the payment plan. Upon cancellation, the balance becomes due immediately.
• Southwestern University is not liable for any returned payments due to incorrect bank account information supplied. Southwestern University is also not liable for any charges that your bank imposes on you as a result of your account being in an overdraft position, or below daily or monthly minimum required balances, or any other charges, as a result of your payment plan payment being deducted from your checking/savings account.

 What happens to delinquent accounts?  

• Failure to pay the installment amount due will result in an administrative hold placed on your student record. This administrative hold will prevent future registration, adding and dropping classes, obtaining transcripts, and getting your diploma.
• Installment payment plans that are delinquent for two (2) consecutive months are subject to cancellation by Southwestern University.
• Multiple returned payments may result in ineligibility to use a certain payment method or to enroll in future payment plans.
• Upon cancellation of your payment plan, a $100 late fee will be assessed and any unpaid balance on your student account will become payable immediately.
• Failure to pay the amount due upon cancellation or failure to make an acceptable arrangement to resolve the account balance will result in referral of the delinquent account to a collection agency.
• Upon referral to a collection agency, collection agency fees (which may be based on a percentage up to a maximum of 40% of my delinquent account), together with all costs and expenses, including reasonable attorney fees will be assessed.

What if I need help or have other questions about the SU Payment Plan?

• Contact Student Accounts at the Business Office at 512-863-1928 or via email at Studentaccounts@southwestern.edu