Enterprise Holdings Interviews
10:00am - 2:00pm CST March 6, 2014
Getty Images North America
Graduating seniors are invited to apply for full-time management training positions and continuing students with at least 90 hours completed by May 2014 are invited to apply for paid summer management training internships in Austin and Central Texas.
Candidates must be authorized to work in the U.S. on a permanent basis. You must have an updated profile in PirateLink, upload a targeted resume and notify Career Services of your interest by Monday, March at 3 p.m. Selected students will be contacted by Career Services to schedule interviews (30-minute appointments).
Enterprise promotes only from within and promotions are based 100% on job performance. The average training for the full-time, entry-level position is one year. The training program is completed upon passing the MQI (Management Qualification Interview). From there you would become an Assistant Manager for approximately one year. After a total of about two years, you are ready to become a Branch Rental Manager. The next levels would be Area Manager, City Manager, and General Manager/Vice President.
Management Training Fields
Sales and Marketing
We generate business by word-of-mouth advertising rather than radio/TV advertising. We train our people on how to generate business within the community. We do “sales calls” on such sources as insurance agents, dealership General Managers and their service writers, auto body shop owners and managers, hotel reservationists and concierges. You will visit these referral sources and “sell” our services, our cars, our rates, and our professionalism.
Our main source of business is through repeat customers and and referrals. Because of this, management trainees are thoroughly trained in customer service. As a trainee, you will handle phone and walk-in inquiries by quoting rates, making reservations and informing potential customers on our various services. You will also be writing rental contracts on the computer, verifying the renter’s information and setting up direct billing. When customers return a car, it is checked in so that mileage and condition can be verified and so that any necessary maintenance will be noted. After cars are checked in, the rental contract is closed and payments are receipted. Since the management trainee is generally the customer’s main contact within an office, you will be trained to handle all customer situations.
As a management trainee, it will be your responsibility to “proofread” closed out contracts and complete them for accounting purposes. You will learn how to balance a cash box and make a bank deposit. There will be various reports you will learn in order to understand fleet control, fleet maintenance, fleet utilization, and “per car” income.
Personnel and Office Management
As your training progresses, you will help train other new employees and go through various performance evaluations with your manager. Each evaluation is designed to reinforce your on-site training, and to let you know what Enterprise expects of you. You will also assist your supervisors in any job functions that they will give you as they feel you are ready.
Fleet Control Maintenance
You will be responsible for deciding the number and type of cars to prepare for rent. At times, you will arrange interior and exterior cleanup of cars through a wash facility or a car prep to perform at the office. You may have to check fluids, trunk, fuel, periodic service, minor repairs and adjustments. Determine the need for scheduled routine maintenance, minor repairs, recalls and adjustments.
Applicants may learn more about Enterprise at enterprise.com/careers.