ITS Knowledge Base

Issue: When trying to register for an event (or promotion, or mailing list, etc.) through the website, you are eventually prompted to enter a 3-character, randomly-generated code. If, for some reason, this code doesn’t work the first time, it still will not work after you go back to try again.

Solution: After you go back to the page on which you enter the code, you must first refresh the page to generate a new code. Once a code has been used, successfully or otherwise, it is immediately invalidated. Going back to the submission page, however, does not generate a new code, so you will only see the already-invalid code. Refreshing the page (by pressing F5 in most PC browsers or Command-R in most Macintosh browsers) will cause a new code to be generated, allowing you to continue normally.

The first ITS podcast is ready for listening. We cover what to look for in purchasing a new computer, ways to protect your computer from viruses, exploits and spyware, and more. It is a 37MB download, in mp3 format.

What is a podcast, you ask? Think of it as a digitally-recorded broadcast. You can download the file, drop it into your digital music player of choice and listen to it at your leisure.

Here is the podcast link.