More information and detailed instructions
How to export your folders to your local computer
- Select “Folders” from Webmail’s Menu bar. Then select the mail box(es) you want to save (such as “INBOX”).
Choose “Download Folder(s)” from the Actions Drop-down. - Webmail will create one mbox file with all the selected folders merged into one. Select the “OK” button when presented with this information.
- Save the file to your computer. It will be titled something similar to .mbox”
NOTE: This process only saves folders to your local computer. If you are trying to free up disk space (quota) you still need to delete and purge unwanted e-mails.
Reading .mbox files in Mozilla Thunderbird
- Exit Thunderbird
- Copy your .mbox file tothe following location on your computer
- Windows XP/2000,
C:\Documents and Settings\[User Name]\Application Data\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders\where xxxxxxxx is a random string of 8 characters - Windows Vista and Windows 7,
C:\Users\[User Name]\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local\where xxxxxxxx is a random string of 8 characters - Mac OS X, the path is usually
~/Library/Thunderbird/Profiles/xxxxxxxx.default/Mail\Local Folders\
- Windows XP/2000,
- Open Thunderbird and your folder should be listed under “Local Folders".
How to export your Address Book to your local computer
- On the sidebar click on Organizing and then select Address Book. Next, select “Import/Export” from the top navigation bar.
- Choose the output format of the export. We recommend Comma Separated Values. Click “Export.”
- You will now be asked to save the file, initially titled “contacts.csv”, (comma-separated values,) somewhere on your computer.
- This csv text file may be opened in MS-Excel