ITS Knowledge Base

The header of an e-mail is the part of an e-mail message that contains the “who, what, where” information. The most common headers are the “To:”, “From:” and “Subject” lines. Carbon Copy, “CC:” is another one you might see often. There are many other headers you could see in a message but you may not have access to edit them.

These headers contain information about the mail program used to create the message, what mail server sent the message, what mail server received the message, a message id that is used by the sending server, etc.

By default, most e-mail programs only display a few headers, “To:”, “From:”, “Subject:”, maybe “CC:”, and maybe “BCC:”. With the volume of SPAM mail, unsolicited e-mail, the additional headers can be used to determine where the SPAM came from, since most of the time the “From:” field contains a fake address.
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The header of an e-mail is the part of an e-mail message that contains the “who, what, where” information. The most common headers are the “To:”, “From:” and “Subject” lines. Carbon Copy, “CC:” is another one you might see often. There are many other headers you could see in a message but you may not have access to edit them.

These headers contain information about the mail program used to create the message, what mail server sent the message, what mail server received the message, a message id that is used by the sending server, etc.

By default, most e-mail programs only display a few headers, “To:”, “From:”, “Subject:”, maybe “CC:”, and maybe “BCC:”. With the volume of SPAM mail, unsolicited e-mail, the additional headers can be used to determine where the SPAM came from, since most of the time the “From:” field contains a fake address.
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Download & Basic Setup

Click here to download Pine for Mac OS X 10.2. This will not work on OS X versions 10.1.x, only 10.2 or greater.
When you download the file, it should decompress into a file named, “PinePico-4.56-SSL-10.2.pkg.” Double-click this file to launch the installer. You will need to know your administrator password, or if you are a guest user, you will need an administrator to install this software.

Once the installation is done, you need to open Terminal to use Pine. Terminal is on the Mac OS X computer at this location: Hard Drive/Applications/Utilities/Terminal. You might want to make a shortcut in the Dock if you will use this frequently. Open the terminal and type “pine” at the prompt. You will see the main menu.
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Download & Basic Setup

Click here to download Pine for Mac OS X 10.2. This will not work on OS X versions 10.1.x, only 10.2 or greater.
When you download the file, it should decompress into a file named, “PinePico-4.56-SSL-10.2.pkg.” Double-click this file to launch the installer. You will need to know your administrator password, or if you are a guest user, you will need an administrator to install this software.

Once the installation is done, you need to open Terminal to use Pine. Terminal is on the Mac OS X computer at this location: Hard Drive/Applications/Utilities/Terminal. You might want to make a shortcut in the Dock if you will use this frequently. Open the terminal and type “pine” at the prompt. You will see the main menu.
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Download & Basic Setup

After you have downloaded and installed Pine on your PC, you will need to configure it to work with Southwestern’s IMAP server.Click here to download the zipped folder with Pine for PC.

When you download the file, it will have a “.zip” extension at the end of the name. Windows XP will extract this without any additional software needed. Other versions of Windows will need WinZip or Stuffit Expander. After opening the “.zip” file, you should see a folder titled “pm444w32.” You can rename it if you wish. Open the folder and look for the Pine program.

Double-click to open. You will be prompted for the server you wish to use. Enter “imap.southwestern.edu,” you username, and check the box to make this the default server. It may take a few seconds for Pine to establish contact with the server, this is normal. Once it does, you should see the main Pine menu. At the main menu, enter “SETUP” and then the “(C)onfig” section.
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Download & Basic Setup

After you have downloaded and installed Pine on your PC, you will need to configure it to work with Southwestern’s IMAP server.Click here to download the zipped folder with Pine for PC.

When you download the file, it will have a “.zip” extension at the end of the name. Windows XP will extract this without any additional software needed. Other versions of Windows will need WinZip or Stuffit Expander. After opening the “.zip” file, you should see a folder titled “pm444w32.” You can rename it if you wish. Open the folder and look for the Pine program.

Double-click to open. You will be prompted for the server you wish to use. Enter “imap.southwestern.edu,” you username, and check the box to make this the default server. It may take a few seconds for Pine to establish contact with the server, this is normal. Once it does, you should see the main Pine menu. At the main menu, enter “SETUP” and then the “(C)onfig” section.
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Here is the user’s manual for Corporate Time. (pdf file, 1.4MB)

Here is the user’s manual for Corporate Time. (pdf file, 1.4MB)

Here is the user’s manual for Corporate Time. (pdf file, 1.4MB)

The September virus definitions are available here, for Mac OS X and here, for earlier versions of the Macintosh operating system.

Click the appropriate link for your system to download the file to your computer. If you have Virex set to automatically update each month, you should not need this file. This link will take you to instructions on how to configure Virex to automatically update.

If you need Virex 6 for Mac OS 9, click here to download it.

The September virus definitions are available here, for Mac OS X and here, for earlier versions of the Macintosh operating system.

Click the appropriate link for your system to download the file to your computer. If you have Virex set to automatically update each month, you should not need this file. This link will take you to instructions on how to configure Virex to automatically update.

If you need Virex 6 for Mac OS 9, click here to download it.

The September virus definitions are available here, for Mac OS X and here, for earlier versions of the Macintosh operating system.

Click the appropriate link for your system to download the file to your computer. If you have Virex set to automatically update each month, you should not need this file. This link will take you to instructions on how to configure Virex to automatically update.

If you need Virex 6 for Mac OS 9, click here to download it.

How do you find a folder in Mac OS X? Is it a directory? Is it a folder? What exactly is the Desktop?

If it was confusing in earlier versions of the Macintosh operating system, it might be mind-numbing now to try and find your way around the computer using OS X. Hopefully, this will clear up some of that.

Mac OS 9 (and earlier versions) was a single-user operating system. This meant that anyone using the computer at any given time had access to all directories and files as long as he or she was sitting in front of the computer. Mac OS X is a multi-user operating system.

This means that there are different users and groups of users, each having what are called different levels of permissions on the computer. Some users are system users. These are really processes that run performing different system functions like turning on the network functions when the computer powers up. These users we will not talk about much here, instead we’ll focus on the human user.

Each person using a Mac OS X computer will have an account on the computer. This means that on the computer’s hard drive, there will be a folder that that person has access to and control over everything inside it. Files and folders elsewhere may or may not be accessible by that user, depending on how the system is setup.
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How do you find a folder in Mac OS X? Is it a directory? Is it a folder? What exactly is the Desktop?

If it was confusing in earlier versions of the Macintosh operating system, it might be mind-numbing now to try and find your way around the computer using OS X. Hopefully, this will clear up some of that.

Mac OS 9 (and earlier versions) was a single-user operating system. This meant that anyone using the computer at any given time had access to all directories and files as long as he or she was sitting in front of the computer. Mac OS X is a multi-user operating system.

This means that there are different users and groups of users, each having what are called different levels of permissions on the computer. Some users are system users. These are really processes that run performing different system functions like turning on the network functions when the computer powers up. These users we will not talk about much here, instead we’ll focus on the human user.

Each person using a Mac OS X computer will have an account on the computer. This means that on the computer’s hard drive, there will be a folder that that person has access to and control over everything inside it. Files and folders elsewhere may or may not be accessible by that user, depending on how the system is setup.
(more…)

VueScan is the scanner interface software we use at Southwestern on computers running Mac OS X. It works with several types and brands of scanners and offers numerous settings allowing for users to customize their scans in great detail.

To use VueScan, look in /Applications/VueScan/ for this icon:

Help for VueScan can be found at this link. There you will find the release notes and user’s guide.