Pirate Print
Pirate Print is a print managment application. It is the University's goal to raise awareness and reduce printer paper waste.
How much does Pirate Print cost?
All students are given $30 each semester to print in the labs. $0.07 cents for B/W single-sided, $0.08 cents for B/W double-sided. Color printing is available in the 24 hour lab in the Smith Library Center. $0.35 cents for color single-sided, $0.60 cents for color double-sided.
What happens when I run out of my "free" print money of $30?
When your balance goes below $3.00 you will recieve an email stating: PIRATE PRINT BALANCE REPORT: Your printing balance has dropped to $3.00. Once your account reaches a zero balance the sytem will prevent you from printing. If you think you may run out before the end of the semester please come by ITS (Prothro Center 250, M-F, 8:00am - 12:00pm and 1:00pm - 5:00pm) to purchase a "PiratePrint" card to add print dollars to your account. Cards are available in $1, $5, $10 and $20 values. We accept cash, check, or PirateBucs. You may also purchase cards using "cash only" from the SLC 24 Hour Lab Pirate Print prepaid card dispenser. Please use exact cash, this machine does not dispense change. However if you put a $10 bill in and for some reason the $10 button is red, you may use the $1 and $5 buttons to get your $10 worth. You may also see the Campus Operator to report a problem after 5:00PM. A blinking red light either means the machine is stuck or the card supply is out of that particular slot. Call the Help Desk if you have any questions or to report any problems at 512-819-7333.
How do I know how much money I have on my print account?
You can always check your balance at print.southwestern.edu.
What happens to my "free" money and the money I have added to my account?
At the beginning of the spring semester we will carry over any "real" money that you put into your Pirate Print account, but not the money allocated by the University. For example, if you haved added real money to your account and have $3.00 of it left we will carry $3.00 forward to the spring semester after setting your balance to zero. Then we add $30 resulting in a new balance of $33.
More simply, we will not carry any of the allocated $30 or any other "free" money ($20 Summer print money) into the next semester but will carry any "real" money that you put on the card. Furthermore, we will not refund money left in the accounts at the end of the school year.
What happens when I take Summer classes do I get more "free" money?
For students that are enrolled to take summer classes; Summer I, II and III sessions, students will be given an additional $20 before Summer classes start in May of the current year. The same rules follow, see above question about what happens to free money.
What happens if my job doesn't print?
Request Refund was added last semester: If you have printed a job and the job did not print due to a printer malfunction, you may request a refund. To do so you must be logged into "print.southwestern.edu", click on "Recent Print Jobs" (located on left of page), find the job that did not print, click on "request refund", (located in "Status" column) please enter a detailed reason for request. The administrator will evaluate the reason and be able to determine during that time if the printer was malfunctioning (such as paper out, low toner, etc...) if so your job will be refunded to your account.
Helpful things you should know.
Maximum pages that can be printed within a document is 50 pages.
Maximum copies to be printed for a single print job is 10 copies.
Sometimes .pdf documents take a long time to print, please be patient.
Your Pirate Prints online
You can view your print jobs, release or cancel them, or check your environmental impact online by visiting print.southwestern.edu and login with your SUeID.
