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Glossary

Export E-mail Folders and Address Book in WebMail

More information and detailed instructions

How to export your folders to your local computer

  1. Select “Folders” from Webmail’s Menu bar. Then select the mail box(es) you want to save (such as “INBOX”).
    Choose Download Folder(s)” from the Actions Drop-down.
  2. Webmail will create one mbox file with all the selected folders merged into one. Select the “OK” button when presented with this information.
  3. Save the file to your computer. It will be titled something similar to .mbox”

NOTE: This process only saves folders to your local computer. If you are trying to free up disk space (quota) you still need to delete and purge unwanted e-mails.

Reading .mbox files in Mozilla Thunderbird

  1. Exit Thunderbird
  2. Copy your .mbox file tothe following location on your computer
    • Windows XP/2000, C:\Documents and Settings\[User Name]\Application Data\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local Folders\ where xxxxxxxx is a random string of 8 characters
    • Windows Vista and Windows 7, C:\Users\[User Name]\AppData\Roaming\Thunderbird\Profiles\xxxxxxxx.default\Mail\Local\ where xxxxxxxx is a random string of 8 characters
    • Mac OS X, the path is usually ~/Library/Thunderbird/Profiles/xxxxxxxx.default/Mail\Local Folders\
  3. Open Thunderbird and your folder should be listed under “Local Folders".

How to export your Address Book to your local computer

  1. On the sidebar click on Organizing and then select Address Book. Next, select “Import/Export” from the top navigation bar.
  2. Choose the output format of the export. We recommend Comma Separated Values. Click “Export.”
  3. You will now be asked to save the file, initially titled “contacts.csv”, (comma-separated values,) somewhere on your computer.
  4. This csv text file may be opened in MS-Excel
More information and detailed instructions
Also read
document How do I import my saved webmail "mbox" into a desktop e-mail client

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