The SU Cable TV system requires a television, DVR or other tuner device with a QAM tuner (specifically QAM 256). You must check the specifications from your manufacturer to determine if it includes the required tuner. The types of tuners currently in use in the United States are listed here for your reference.
We have compiled the following information about television compatibility, and provide this list an informal reference for newer devices. This information is compiled from staff and student reports, and is not intended to be complete. We cannot guarantee the accuracy of this information. You should verify the specifications when you make a purchase.
- Dynex - Only limited models have a QAM tuner
- Insignia - Only limited models have a QAM tuner
- LG - Most models since 2007 have a QAM tuner
- Samsung - All models since 2009 have a QAM tuner (fifth digit of model number must be B or higher)
- Sony - Most models since 2007 have a QAM tunder
- Sylvania - Do not appear to have QAM tuners
- Toshiba - Most models since 2007 have a QAM tuner
- Vizio - Recent models have a QAM tuner
- Westinghouse - Some models require QAM tuner activation
Please be advised that less expensive TVs sometimes come with a lower quality QAM tuner that may be unable to tune all of the channels. We have found this to be true of bargain brands such as Dynex, Insignia, as well as some low-cost models from Vizio. If that is the case a digital conversion box can be purchased.
Digital Conversion Boxes
If your television does not support a QAM tuner, you can update your television or purchase a digital conversion box. Just like the TV, you should ensure that the conversion boxes includes a QAM tuner, and not just an ATSC tuner. Most tuner boxes available at electronic stores from over-the-air digital TV transition do not include this tuner, so be sure to verify the specifications from the manufacturer. The following boxes have been tested by the university for compatibility with our system.
The following specific devices are equipped with a low-quality QAM tuner that is not capable of tuning the entire channel lineup. You may get limited or erratic service with these devices. The most common issue is the device freezing when tuned to one of the local broadcast channels over cable.
- Access HD DTA1080
- Digital Stream DTX9950
- iView STB1000
- iView STB2000
For all other concerns, please contact email@example.com.
For problems or questions about cable TV, please contact the Infodesk
by email or at (512) 819-7333.