Human Resources
Health Insurance
Blue Cross Blue Shield
Basic Plan - Summary of Benefits and Coverage (includes Prescription Drug Summary)
Glossary of Health Coverage and Medical Terms
BCBS Benefit Booklet
Preventive Services Fact Sheet
Blue Cross Blue Shield
Customer Service: 800-521-2227
Group #: 55863
Policy Holder: Employee
Identification #: Unique to each employee
Website: http://www.bcbstx.com/
Call Customer Service for:
- Additional ID Cards
- Claim Issues
Tips to remember when talking to customer service
- Document the date,
- Time of call, and
- Name of customer service representative
Call Human Resources for all address changes
Mental Health Services
You must call Customer Service at 800-528-7264 for all Provider Information, Benefits Information, and Pre-certification.
For more information about Blue Cross Blue Shield visit their website
To Locate a Provider, click on Find a Doctor on the BCBS main page. Click on map of Texas and choose “Blue Choice” for the plan type, then Central for the region.
Blue Access on the web. You will need the Group No. and your ID number to receive a login and password.
