Employee Benefits
Benefits Overview
| DOCUMENT | FILE |
|---|---|
| Faculty Benefit Summary (pdf) | Download |
| Staff Benefit Summary (pdf) | Download |
Health Insurance
| DOCUMENT | FILE |
|---|---|
|
|
|
| Benefits Summary PPO Basic (pdf) | Download |
|
|
|
| BCBS Benefit Booklet (pdf) | Download |
| Initial Notice About Special Enrollment Rights and Pre-existing Condition Exclusion Rules in Your Group Health Plan | Download |
| Memo to Faculty and Staff Announcing Health Plan Grandfather Status Change | Download |
| 2011 Preventive Services Fact Sheet | Download |
| Grandfather Status Change Attachment 1 | Download |
Blue Cross Blue Shield
Customer Service: 800-521-2227
Group #: 55863
Policy Holder: Employee
Identification #: Unique to each employee
Call Customer Service for:
- Additional ID Cards
- Claim Issues
Tips to remember when talking to customer service
- Document the date,
- Time of call, and
- Name of customer service representative
Call Human Resources for all address changes
Mental Health Services
You must call Customer Service at 800-528-7264 for all Provider Information, Benefits Information, and Pre-certification.
For more information about Blue Cross Blue Shield visit their website
To Locate a Provider, click on Find a Doctor on the BCBS main page. Click on map of Texas and choose “Blue Choice” for the plan type, then Central for the region.
Blue Access on the web. You will need the Group No. and your ID number to receive a login and password.
Dental Plans
Guardian PPO (Dental Guard Preferred)
Customer Service: 800-541-7846
Group #: 388699
Guardian DHMO (Managed Pre-Paid)
Customer Service: 888-618-2016
Group #: 388699
Call 800-459-9401 to order additional ID cards.
For more information, visit the Guardian website
Flexible Spending/Cafeteria (Boon-Chapman)
| DOCUMENT | FILE |
|---|---|
| Flexible Spending Account Worksheet (xls) | Download |
| General Information (pdf) | Download |
UnitedHealthcare (Vision Plan)
Customer Service: 800-638-3120
Provider Locater: 800-839-3242
Exam once every 12 Months
Lenses once every 24 Months
Frames once every 24 Months
*Contacts once every 24 Months
(*in lieu of lenses & frames)
Web-site: http://www.myuhcspecialtybenefits.com
| DOCUMENT | FILE |
| Vision Plan Flyer (pdf) | Download |
Prescription Drug Program (Caremark)
Customer Service: 800-221-1786
Website: http://www.caremark.com
Mail-order: 3-month supply of maintenance drugs for two co-pays. 3-month refills for maintenance prescriptions also available at participating CVS Pharmacies.
Prescription Drug Formulary List: Formulary List
| DOCUMENT | FILE |
|---|---|
| Detailed Plan Description(pdf) | Download |
Retirement Plan (TIAA-CREF)
Customer Service: 800-842-2733
Local Austin Office: 866-842-2952
Inter/ACT with TIAA-CREF on the Net: tiaa-cref.org
University’s Contribution: Effective 7/1/2010: 7% (after meeting eligibility requirements)
Employee Contribution: SRA (Supplemental Retirement Annuity) Optional
Please review the Staff and/or Faculty Handbooks for the complete policy.
We now also have a Southwestern web page on the TIAA-CREF web site dedicated to our plans. The web address is www.tiaa-cref.org/southwestern.
| DOCUMENT | FILE |
|---|---|
| 2009 Summary Annual Report, Southwestern University Regular Retirement Plan for All Employees | Download |
| 2009 Summary Annual Report, Southwestern University Tax-Deferred Annuity Plan | Download |
Phased Retirement Plan (PRO) Faculty
See: Forms, Handbooks, & Policies
